RETURN & EXCHANGE POLICY

At Classy Corral, we want you to love what you wear. If something isn’t right, here’s how we handle returns and exchanges.

Return Window
Returns must be requested within 6 days of delivery. Requests made after this window will not be accepted.

Condition of Items
To be eligible for a return, items must be:

    •    Unused, unwashed, and unworn
    •    In original condition with all tags attached
    •    In original packaging

Items that are worn, altered, washed, or damaged after delivery will not be accepted for return.

Non-Returnable Items
The following cannot be returned or exchanged:

    •    Innerwear, lingerie, or intimate apparel
    •    Accessories (jewelry, belts) unless defective on arrival
    •    Items marked “Final Sale” or purchased during clearance/discount events
    •    Customized or made-to-order pieces

How to Initiate a Return

    1.    Contact us via [WhatsApp/email] within 6 days of delivery with your order number and reason for return
    2.    Our team will confirm eligibility and share pickup/drop-off instructions
    3.    Once received and inspected, we will process your refund or exchange within 5–7 business days

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos of the issue. We will arrange a free replacement or full refund — no return shipping cost to you in this case.

Refunds

    •    Approved refunds are issued to the original payment method
    •    Refund processing may take 5–7 business days to reflect, depending on your bank
    •    Shipping charges (if any were paid at checkout) are non-refundable unless the return is due to our error

Exchanges
Size or style exchanges are subject to stock availability, and must be requested within the same 6-day window. If the requested item is unavailable, a refund will be issued instead.

Return Shipping Costs
Unless the item is damaged, defective, or incorrect, return shipping costs are the customer’s responsibility.

International Orders
For orders shipped outside India, return eligibility, shipping costs, and customs duties are the customer’s responsibility unless the item was defective or incorrect on arrival.